Total and Permanent Disability (TPD) and Income Protection (IP) claims Simplified
TPD Assist is Red Health’s streamlined service designed to simplify Total and Permanent Disability (TPD) and Income Protection (IP) claims. Our approved panel of medical specialists delivers fast turnaround times—acknowledging referrals within 1 day and completing forms within 5 business days—so examinees can access benefits without unnecessary delays.
TPD Assist – Simplifying Total & Permanent Disability and Income Protection Claims
What is TPD Assist?
TPD Assist is Red Health’s streamlined service designed to simplify Total and Permanent Disability (TPD) and Income Protection (IP) claims. We provide expert file reviews and complete essential documentation, including Medical Attendance Statements (MAS) and Permanent Incapacity Certificates (PIC), ensuring compliance with insurer and trustee requirements. Our approved panel of medical specialists delivers fast turnaround times—acknowledging referrals within 1 day and completing forms within 5 business days—so clients can access benefits without unnecessary delays.
TPD Assist Services
- Medical Attendance Statement (MAS)
- Personal Incapacity Certificates (PIC)
- TPD Short Report (LOIs with no more than five questions)
Why Choose TPD Assist?
- Speed: Acknowledge referrals within 1 day, complete forms within 5 business days.
- Compliance: Adherence to insurer and trustee requirements.
- Expertise: Access to an approved panel of medical specialists.
Making Life Easier for Legal Professionals and Clients
Red Health makes life convenient for legal professionals and their clients by providing an alternative option in obtaining medical opinion. This service was designed by identifying the barriers within the TPD and IP claim process and working with our medical experts to create a solution that delivers quality outcomes.
Medical Attendance Statement (MAS)
What is MAS and Why It Matters?
The Medical Attendance Statement (MAS) is a critical document for TPD or IP claims. It provides insurers with detailed medical insights, including diagnosis dates, treatment history, and capacity for employment. MAS forms often require input from multiple practitioners, but Red Health bridges gaps by offering independent medical reviews when treating doctors are unavailable—reducing delays and improving claim success rates.
Why Red Health for MAS?
- Independent medical reviews when treating doctors are unavailable.
- Reduced delays and specially developed TPD and IP processes.
- Comprehensive medical opinions for insurer and trustee clauses.
Financial Efficiencies That Matter
We are most proud of the financial savings our MAS service offers. By reducing the need for claimants to attend an independent medical assessment, we help clients save money—funds that can be redirected toward living expenses, medical treatment, and day-to-day life. These savings reduce stress and worry often experienced during the claim process.
Personal Incapacity Certificate (PIC)
Unlocking Early Access to Superannuation
The Permanent Incapacity Certificate (PIC) enables early access to superannuation benefits after a claim is accepted or a settlement is reached. While often seen as a mere administrative step, PICs are essential for trustees managing funds and for claimants seeking financial stability. Red Health ensures PIC completion is fast, accurate, and compliant—helping examinees unlock benefits sooner.
Our PIC Advantage
- Quick turnaround for early access to funds.
- Compliance with superannuation and insurance requirements.
- Trusted by legal firms and trustees.
TPD Short Report
Quick Expert Opinions for Complex Cases
Our TPD Short Report service provides concise, expert opinions on incapacity, answering fewer than five targeted questions. Delivered within five business days, it supports insurers, trustees, and legal firms in making informed decisions efficiently.
Why Choose This Service?
This service was developed by identifying gaps in the claim process and creating a solution that saves time and reduces stress for clients.
- Ideal for quick clarifications.
- Cost-effective alternative to full assessments.
- Backed by experienced medical specialists.
TPD Assist Network
The table below reflects the medical experts within Red Health’s Referral Network who provide TPD Assist services. These experts, along with others on our Referral Network, will also provide independent medical assessments (F2F and Virtual).
Our network was built to eliminate common claim barriers and provide alternative options for obtaining medical opinions—making life easier for legal professionals and their clients.
Dr Timur Krivitsky
General Physician
MelbourneDr Peter Gan
Neurosurgeon
New Zealand (AHPRA registered)Dr Praveen Vijaysegaran
Orthopaedic Surgeon
BrisbaneDr Lahann Wijenayake
Orthopaedic Surgeon
BrisbaneDr Pankaj Relan
Psychiatrist
BrisbaneDr Saba Asif
Rehabilitation Physician
SydneyDr Victoria Evans
General Practitioner
Gold CoastDr Lindsay Jones
General Practitioner
BrisbaneDr David Koh
General Practitioner
BrisbaneDr Sharon Soh
General Practitioner
BrisbaneGet your client’s TPD claim underway with our TPD Assist for MAS, PIC, and TPD short reports.
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