Total and Permanent Disability (TPD) and Income Protection (IP) claims Simplified
TPD Assist is Red Health’s streamlined service designed to simplify Total and Permanent Disability (TPD) and Income Protection (IP) claims. Our approved panel of medical specialists delivers fast turnaround times—acknowledging referrals within 1 day and completing forms within 5 business days—so examinees can access benefits without unnecessary delays.
TPD Assist – Simplifying Total & Permanent Disability and Income Protection Claims
What is TPD Assist?
TPD Assist is Red Health’s streamlined service designed to simplify Total and Permanent Disability (TPD) and Income Protection (IP) claims. We provide expert file reviews and complete essential documentation, including Medical Attendant’s Statements (MAS) and Permanent Incapacity Certificates (PIC), ensuring compliance with insurer and trustee requirements. Our approved panel of medical specialists delivers fast turnaround times—acknowledging referrals within 1 day and completing forms within 5 business days—so clients can access benefits without unnecessary delays.
TPD Assist Services
- Medical Attendant’s Statement (MAS)
- Permanent Incapacity Certificates (PIC)
- TPD Short Report (LOIs with no more than five questions)
Why Choose TPD Assist?
- Speed: Acknowledge referrals within 1 day, complete forms within 5 business days.
- Compliance: Adherence to insurer and trustee requirements.
- Expertise: Access to an approved panel of medical specialists.
Making Life Easier for Legal Professionals and Clients
Red Health makes life convenient for legal professionals and their clients by providing an alternative option in obtaining medical opinion. This service was designed by identifying the barriers within the TPD and IP claim process and working with our medical experts to create a solution that delivers quality outcomes.
Medical Attendant's Statement (MAS)
What is MAS and Why It Matters?
The Medical Attendant’s Statement (MAS) is a critical document for TPD or IP claims. It provides insurers with detailed medical insights, including diagnosis dates, treatment history, and capacity for employment. MAS forms often require input from multiple practitioners, but Red Health bridges the gap by offering independent medical review when treating doctors are unavailable. Reducing delays for time critical TPD or IP matters.
Why Red Health for MAS?
- Independent medical review when treating doctors are unavailable.
- Reduced delays and specially developed TPD and IP processes.
- Comprehensive medical opinions for insurer and trustee clauses.
Financial Efficiencies That Matter
Our TPD Assist service is designed to only deliver what is needed for TPD and IP matters. That means services are more affordable than complete IMEs, and the file review process ensures claimants rarely need to attend assessments with medical experts. This efficiency helps superannuation balances go further, important in critical situations.
Permanent Incapacity Certificate (PIC)
Unlocking Early Access to Superannuation
The Permanent Incapacity Certificate (PIC) enables early access to superannuation benefits after a claim is accepted or a settlement is reached. While often seen as a mere administrative step, PICs are essential for trustees managing funds and for claimants seeking financial stability. Red Health ensures PIC completion is fast, accurate, and compliant—helping examinees unlock benefits sooner.
Our PIC Advantage
- Quick turnaround to move the matter forward.
- Compliance with superannuation and insurance terminology.
- Trusted by legal firms and trustees.
TPD Short Report
Quick Expert Opinions for Complex Cases
Our TPD Short Report service provides concise, expert opinions on incapacity, answering fewer than five targeted questions. Delivered within five business days, it supports insurers, trustees, and legal firms in making informed decisions efficiently.
Why Choose This Service?
For matters that require additional medical opinion that standard MAS or PIC forms don’t cover – have our experts respond directly to pertinent directions in the matter.
- Ideal for quick clarifications.
- Cost-effective alternative to full assessments.
- Backed by experienced medical experts across a variety of specialties.
TPD Assist Network
The table below reflects the medical experts within Red Health’s Referral Network who provide TPD Assist services. These experts, along with others on our Referral Network, will also provide independent medical assessments (F2F and Virtual).
Our network was built to eliminate common claim barriers and provide alternative options for obtaining medical opinions—making life easier for legal professionals and their clients.
Dr Timur Krivitsky
General Physician
MelbourneDr Peter Gan
Neurosurgeon
New Zealand (AHPRA registered)Dr Praveen Vijaysegaran
Orthopaedic Surgeon
BrisbaneDr Lahann Wijenayake
Orthopaedic Surgeon
BrisbaneDr Pankaj Relan
Psychiatrist
BrisbaneDr Saba Asif
Rehabilitation Physician
SydneyDr Victoria Evans
General Practitioner
Gold CoastDr Lindsay Jones
General Practitioner
BrisbaneDr David Koh
General Practitioner
BrisbaneDr Sharon Soh
General Practitioner
BrisbaneGet your client’s TPD claim underway with our TPD Assist for MAS, PIC, and TPD short reports.
Get started