Meet the team that makes medico-legal human

Get to know the professionals dedicated to simplifying and personalising your medico-legal experience.

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Red Health is humanising the Medico Legal experience

Meet our team members

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Dale Ristovski

Founder and Managing Director

Dale has been honing his career in the Medico-Legal industry since 1998! Before that, he worked at an electrical firm creating welding products – who knew! Over 10 years ago, he established Red Health with a mission to make a difference in the Medico-Legal industry...

Vanessa Herrmann

CEO

After working in the medical industry for many years, Vanessa decided to follow her passion for law, working as a legal secretary and paralegal, before applying for a role with the Queensland Police Service! After speaking with Dale and learning more about the world of...

Mark Hayes

IT Systems and Innovation Manager

Mark brings a versatile skill set to the table, having worked in diverse roles before joining Red Health – with everything from a Barman and Sales Manager to a Transcriptionist and Claims Administrator filling his resumé. Now, he keeps our high standards in check as...

Sue Coe

Head of Operations

Having spent over two decades leading customer experience functions across the insurance, legal, and utility sectors, Sue brings extensive expertise in customer support and service delivery to Red Health. In her role, she supports our teams in managing all aspects of independent medical assessments —...

Alastair Dooley

Head of Finance

Alastair began his career in professional services at KPMG, where he spent over a decade in roles spanning audit, recruitment, and HR. He then took on the role of Finance Director at City Lodge Hotels, a public hotel chain, where he not only led the...

Danielle Wade

Head of Stakeholder Engagement & Growth

Danielle spent 6 years working with the Department of Health Tasmania including 3 years as Duty Manager with the Public Health Emergency Operations Centre for the Tasmanian response to COVID-19. Before this, Danielle completed a Bachelor of Behavioural Science before working in a small family...

Nicola Davies

Stakeholder Engagement & Growth Manager

Nicola is a highly skilled professional with extensive expertise in business development. With a successful track record of six years at Mater Health and eleven years as a Business Development Manager in the optical industry for Qld and NT, Nicola possesses a wealth of knowledge...

Felicity Jennings

Stakeholder Engagement & Growth Manager

Felicity is all about people. With over a decade of experience in relationship management and business development across industries as diverse as automotive, telco, medical equipment, and food delivery, she brings energy, empathy, and a deep understanding of stakeholder needs to her role. At Red...

Jarrett Ponder

Stakeholder Engagement & Growth Manager

With over 16 years of experience spanning marketing, stakeholder engagement, and organisational development, Jarrett brings a wealth of strategic insight to Red Health. His career has taken him across nonprofit, commercial, and international sectors, where he’s led initiatives in growth, fundraising, and change management. At...

Brad Morfett

Marketing Manager

Brad brings his balance of creative problem solving, and focus on process and structure to our marketing activities. With sales and marketing experience in the automotive and retail spaces, he’s able to bridge gaps between teams for effective outcomes. As Marketing Manager, he supports all...

Kate Chan

Marketing Coordinator

After years of chasing stories as a journalist, Kate found herself drawn to the world of marketing—where storytelling meets strategy. Her transition was sparked by a desire to shape narratives in a more creative and impactful way, and she hasn’t looked back since. Kate joined...

Brianna Shaw

Client Experience Team Leader

Brianna worked in a newsagency throughout high school and university for almost a decade before joining Red Health in 2018. She’s responsible for helping our clients find the most suitable service for their needs, working closely with Medical Experts to source availability, and providing a...

Kellie Johnson

Client Experience Officer

For 28 years, Kellie worked in several legal roles for a law firm, from managing their reception and working as a legal secretary in various areas of law. Bringing her invaluable experience with her to Red Health, she now works as a client experience officer,...

Briana Bentley

Client Experience Officer

Briana is a Client Experience professional with 10 years of experience in customer service. Most recently Briana worked as a Dispensary Technician in a Pharmacy, using her people skills and high attention to detail to provide care to our community. Now, at Red Health, Briana...

Kaitlin Seem

Client Experience Officer

Kaitlin, a dedicated and experienced Client Experience Officer, has recently joined the Red Health CX team. Her strong customer service, client relations background, and return to work expertise help our clients achieve their goals. Her primary responsibilities include scheduling and managing appointments, providing assistance and...

Lou Grzinic

Quality Assurance Team Leader

After a few years in the hospitality industry, Lou has worked in medical administration supporting a bunch of GP practices, 7 in total over the past 10 years! She gained invaluable experience around medical care and practice management as she led administration teams across two...

Cheryl De Amicis

Quality Assurance Officer

Cheryl joined Red Health after working in several roles within the legal, civil construction, and retail sectors.  As an administration support officer, Cheryl spends her days organising paperwork, consents, video assessments, and managing bookings at our reception.  Fun fact: when Cheryl’s not keeping on top...

Corinne Parsons

Quality Assurance Officer

Corrinne joined Red Health in September 2023 as a valuable Quality Assurance (QA) team member. She helps ensure that independent medical assessments align with the briefed LOI and the appropriate legislation. Her journey to Red Health began with previous experience in PI insurance and living...

Catriona Davidson

Quality Assurance Officer

Before joining Red Health, Catriona spent over a decade in the telecommunications industry, where she prepared Electromagnetic Emission Guides and reviewed NBN antenna builds. Her sharp eye for detail and knack for technical review made her a natural fit for the world of quality assurance....

Maddie Chappell

Quality Assurance Officer

Maddie is a health industry professional, working in medical reception/administration for over eight years. Since joining the health industry, Maddie has undertaken various roles, honing their skills in effective medical communication, general medical conditions, and knowledge in anatomy. Maddie is now a part of the...

Meaka Merrick

Quality Assurance Officer

Meaka’s career began at just 13, working at her local convenience store. From there, she spent six years managing bakeries and cafes—while also moonlighting as a fitness instructor. Her corporate journey began 13 years ago, taking her through customer service, leadership support, and learning and...

Tatum McAndrew

Quality Assurance Officer

Tatum has gained valuable experience working in private law firms and government law offices, where she obtained her qualification in Legal Services. Her time in the legal industry has equipped her with the skills to interpret and apply legal terminology, prepare court documents, and navigate...

Claire Green

Quality Assurance Administration Officer

Claire worked in retail and a grocery store throughout high school before going into administration at various gyms, where she also worked as a group fitness instructor and personal trainer. At Red Health, Claire is a ‘middle woman’ and liaises closely with clients and medical...

Chloe Beale

Business Support Team Leader

Chloe previously ran the McCafe Department for one of the busiest stores in Queensland, looking after the administrative tasks, including improving processes and procedures, training staff, creating a collaborative and supportive team, and helping to break store records. Now, Chloe is a valued member of...

Romy Lembryk

Administration Support Officer

Romy comes to Red Health from a successful career in QLD’s busiest McDonald’s store! Romy was part of an internal management training program, where she ran entire shifts, positioned and managed each department, and assisted with admin tasks. In addition, Romy coached crew members and...

Kylie Schmidtke

Administration Support Officer

Kylie Schmidtke is an integral part of the Red Health team and a dedicated member of the Administration Department. With a wealth of experience in hospitality management, customer service, and administration, Kylie has honed her skills at the Commonwealth Bank of Australia and the Australian...

Jina Bray

Administration Support Officer

Jina is a 15 year hospitality industry veteran who has held several management positions. The challenging hospitality industry has taught her patience and resilience, qualities she now brings to her work at Red Health. Jina takes great pride in the joy that assisting people brings to their day, and we’re excited to have her join Red...

Lily Wardrop

Administration Support Officer

Lily’s passion for healthcare began during her time as a Pharmacy Assistant, where she provided vital support to customers for over a year. Her interest in healthcare administration grew further in her reception role at at a busy radiology practice, where she managed patient interactions...

Georgia Hunting

Administration Support Officer

Before joining Red Health, Georgia spent 6–7 years in customer service, primarily in the transport industry, where she honed her communication and problem-solving skills. This is her first official administration role, and she’s embraced it with enthusiasm. Fun fact: she once worked as a nightclub...

James Walbutton

Finance Officer

James is studying for his Bachelor of Business, majoring in Accounting. He was a Peer Assisted Study Session (PASS) Leader at Griffith Business School, working with first-year students in accounting and statistics courses. He’s also been fortunate enough to travel to Tokyo for a six-week...

Kharina Venus

Finance Officer

Kharina’s journey into finance wasn’t a straight line—but it was full of growth. After high school, she jumped straight into the workforce, spending four years at McDonald’s before moving into food manufacturing. There, she climbed from Production Member to Production Coordinator, picking up valuable admin...

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